Independent prototype · not a Government of India service. Use invented personal and account details. No live bank lookup.

वापसीVapasi

Your account has been frozen.

See where your case stands and who needs to act next.

WhatsApp-style chat for citizens

One journey. Three ways in.

Explore on the website, ask for guidance, or follow the chat.

Try WhatsApp-style chat ↗

Ask Vapasi guides you with approved answers. The chat is a separate fictional walkthrough, with no live WhatsApp connection.

Mobile screen recording · Fictional demo

Know the next step.

Your case status. The office responsible. The update you need.

Illustrative case preview · not the current saved status

Ravi Demo

Account ending 9012

Next action

Written direction from the cybercrime unit.

  • Police update recorded
  • Written direction pending

Four roles.
One shared case.

Each participant records their part. The citizen follows every handoff.

Demonstration roles, not verified institutional access.

Follow the document to the outcome.

Ravi Demo · Account ending 9012 · Illustrative example

  1. Written direction

    DEMO-DIRECTION-01

    Written direction

    Account holder
    Ravi Demo
    Account ending
    9012

    Direction: remove the selected hold.

    Fictional document for this demonstration.

  2. Receipt recorded

    Bank receipt

    Bank
    State Bank of India
    Reference
    DEMO-DIRECTION-01

    Receipt recorded

    Bank action is still pending.

  3. Action recorded

    Bank action

    Account holder
    Ravi Demo
    Account ending
    9012

    Selected hold removed

    Other restrictions and repayment remain unconfirmed.

A little clarity.

Will Vapasi unfreeze my account?

Vapasi demonstrates the handoff. Only the responsible institutions can act on a real case.

Who can update a case?

The demo gives citizens, police, cybercrime units and banks distinct roles. A real service would require verified identities and case assignment.

Can I follow updates on WhatsApp?

Try the chat prototype for a guided conversation about status, questions and documents. It has no WhatsApp connection and sends no external messages.

See the whole journey.

Try the chat prototype (opens in a new tab)

Independent prototype. No bank or WhatsApp connection.